Blog Archives

How Your Reaction to Feedback Can Hurt Your Brand

It happens to every company eventually... A disgruntled customer gives you negative feedback. The first, and most important step, is to always respond. How do you respond to negative feedback? Fast Company featured an article last week that addressed the Read more

How to Create a Rock-Solid Brand on the Internet

The term "branding" has been a business buzzword for many years, but it has implications far beyond corporate logos, slick packaging and commercial jingles. Effective branding is all about telling your target audience who you are, what you do and Read more